WESTHILLS TOWNE CENTRE
With walkable boulevards, music, patios, and open-air areas for the whole family, WestHills Towne Centre is a shopping, dining, and entertainment destination for Southwest Calgary. Ideally located at Sarcee Trail and Glenmore Trail, the centre serves the communities of Glamorgan, Signal Hill, and Glenbrook. Convenience-driven retailers including Safeway, Best Buy, Rona, and Shoppers Drug Mart satisfy your daily needs, while popular venues like Famoso, Earls, and Cineplex offer top-tier dining and entertainment from day to night.
ABOUT THE ROLE
The Building Operator will work closely with and assist the Operations Manager in the repair and maintenance of the building systems and equipment to achieve a high level of tenant and guest satisfaction. Reporting to the Operations Manager, in a team environment, you will assist in the overall operations of the property.
Primary Job Responsibilities
- Coordinate and follow-up on the repair and maintenance of any building mechanical, electrical, life safety, and envelope systems
- Ensure all building systems and equipment are well maintained by following company policies and procedures, and provincial environmental, health and safety legislation
- Coordinate electrical and mechanical contractors performing base building and tenant improvement work and maintain a positive relationship
- Collaborate to maintain a high level of overall property maintenance and cleanliness
- Prepare cost estimates, issue purchase orders, track and monitor minor project work to completion, including deficiency reviews following work
- Liaise with tenants regarding any requests for services or information, ensuring issues and concerns are resolved to the tenant’s satisfaction
- Assist Tenant Coordination and Operations Manager during tenant build-out activities
- Follow-up with regular site contractors as they complete work and report back to the Operations Manager
- Maintain and share daily communication between tenants and administration
- Populate all new equipment information including warranty work and building inspections through Angus Anywhere®. Perform all monthly in-house equipment inspections for repairs and maintenance and schedule bi-annual work to be performed by service providers. All inspections must include detailed notes and back up
- Assist and work with the Operations Manager to manage emergency response procedures, including regular reviews, updates, training, and testing
- Assist and work with the Operations Manager on programs such as GreenCheck, RiskCheck, Alberta Health & Safety and SHAPE Operational Health & Safety
- Coordinate projects and events supporting marketing initiatives
- Must be able to perform and react efficiently and effectively in a fast-paced environment
- From time to time be available for on-call and weekend duties, including responding to after-hours issues
- Other duties as assigned
Qualifications
Required Knowledge, Skills, and Abilities
- Intermediate computer skills (MS Office, Angus Anywhere® and Maintenance Software)
- Thorough knowledge of building components, including HVAC, mechanical and electrical systems, life safety, equipment, and building envelope systems
- Excellent guest service skills and experience working with the public
- Mechanically inclined with the ability to operate, perform preventative maintenance and troubleshoot as required
- Strong interpersonal and communication skills
- Able to lift up to 50lbs
- Able to work independently and as part of a team
- Able to assess tasks and prioritize work
- Familiar with provincial health and safety legislation
Required Training and Experience
- 5+ years of hands-on experience working with general maintenance and building systems
- Fourth Class Power Engineering Certification or Equivalent
Working Conditions
Based at our Centre, located in WestHills Towne Centre, the successful candidate can expect a comfortable and collaborative work environment.